FAQ

Below are some answers to our most frequently asked questions!

If the answer to your question is not found below, please reach out to us via the contact form in the 'Contact Us' page. 

 

  • Where do you ship?

*DUE TO COVID-19 WE ARE TEMPORARILY UNABLE TO SHIP TO KAPITI AND MARTINBOROUGH*

We ship same-day within Wellington Central and to Lower/Upper Hutt. We can also overnight ship to Martinborough and Kapiti Coast. 

We unfortunately do not ship flowers or plants outside of Wellington, however we can recommend you florists around the country should you need us to. Please use the contact form to ask us about this. We can ship floral supplies nationwide using tracked shipping via New Zealand Post on request. 

 

  • What time do I need to place my order by?

Orders received before 10am will receive same day delivery. Orders made after 10am will be sent next day. If you place your order after 10am and still need your flowers sent same day we can do an express delivery but fees will apply. Due to notorious traffic delays in our city we cannot guarantee specific times of delivery.

 

  • How do I add a message?

Prior to checking out, if you would like to add a message to your order, please add it to the notes once you have added it to your cart. Keep it short and sweet! 

Any message you add will be written on a custom card that's sent with every delivered order.